Last updated: 26 June 2026
Chiapapne B.V. ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).
1. Data Controller
Chiapapne B.V.
Herengracht 204, 1016 BS Amsterdam, Netherlands
Email: [email protected]
Phone: +31 20 625 8391
2. Personal Data We Collect
- Identity data: name, delivery address
- Contact data: email address, phone number
- Transaction data: order history, payment details (processed by third-party providers)
- Technical data: IP address, browser type, device information
- Usage data: pages visited, products viewed, cookie preferences
3. Legal Basis for Processing
We process your data based on: (a) performance of a contract when you place an order; (b) legitimate interests for website improvement and fraud prevention; (c) your consent for marketing and non-essential cookies; (d) legal obligations such as tax record-keeping.
4. Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch DPA)
To exercise any of these rights, contact us at [email protected]. We respond within 30 days.
5. Data Retention
Order data is retained for 7 years as required by Dutch tax law. Marketing consent data is kept until you withdraw consent. Cookie preferences are stored locally under the key chiapapne_buzz_consent.
6. Third-Party Processors
We share data with payment processors, shipping partners, and analytics providers only as necessary. All processors are bound by GDPR-compliant data processing agreements.
7. International Transfers
Data is primarily processed within the EEA. Any transfers outside the EEA are protected by Standard Contractual Clauses or adequacy decisions.
8. Contact
For privacy enquiries: [email protected] or write to Herengracht 204, 1016 BS Amsterdam, NL.